Please note that we have received a huge number of orders for products related to the Corona Virus. Please be assured that we will honour every single order in our system.
We have switched off ordering via our website due to a number of huge orders having been placed which has lead to our production levels running at full capacity. We hope to start accepting orders again soon once production levels return to a manageable level.
Many of our Amazon orders are down as late dispatch. When the surge of orders started, this was mostly via our Amazon platform to begin with and around 4 months worth of orders came in within a 24 hour period. We have since put the listings out of stock to help ease the order flow while we work to clear back orders. Please be assured we have stock and will ship asap.
Most orders are still within dispatch time as we increased dispatch times dramatically as soon as we realised the extent of the surge. We have since put our high volume listings out of stock while we work to clear back orders.
We do work by oldest order first. We don't have the facility to prioritise customers above others and believe this to be bad practice. We are an honest and upfront company and prefer to state where possible accurate dispatch times across our platforms. Please be assured we have plenty of stock to clear existing orders. Once we have returned our production levels to a more manageable level, we will be imposing quantity based limits to keep things fair for everyone.
We are committed to helping all our customers through this difficult time and we wish you all good health
Source Chemicals aims to ship all orders received by 12pm on the same day.
Our postage costs vary depending on the type of product ordered, the hazard and the weight.
Please add any products you require to your basket and it will auto-calculate the most economical shipping option for you.
Your options will be clearly shown and priced and you can select the shipping method you prefer
We use the following service providers:
For all non hazardous items permitted by Royal Mail. All items are outer bagged and shipped in large letter envelopes or sturdy cardboard boxes, as appropriate. All items will have orientation labels on.
APC Over Night Courier
APC Overnight ship hazardous and non-hazardous materials in compliance with Limited Quantity Regulations
We clearly mark all hazardous materials in accordance with the ADR regulations.
All items are bagged or double bagged and shipped in sturdy cardboard boxes. Where required UN Certified Boxes are used.
Whilst we are confident that our packing is sufficient for UK Courier transport, in the event of damage in transport all boxes clearly show a Warning Label with instructions on what to do in the event of signs of leakage or damage.
Our courier treats the following locations as REMOTE, and as such a surcharge will be applicable for all courier shipments.
Our basket should notify you of the surcharge, but if not we will contact you immediately we assess your order and inform you of any relevant surcharge:
AB30, 33-36, 37-38, 41-43, 45-56 / FK19-21 / IV1-20,21-25,30-37, 40, 52-54, 63 / PH15-26, 30-41, 49-50 / PA21-35,37-39, DD8-9 / KW 1-14 / PA 36, 40
Northern Ireland: All post codes
Isle of White: All Post Codes
Scottish Islands: All Off Shore Postcodes
Isle of Man: All post codes